FAQ

Here I will try to answer some common questions about my work. You can learn more about me on the About page. If your question is not answered, please feel free to contact me. 

 
 
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How can I buy a dragon mug?

Dragon mugs are offered (1) via pre-orders, (2) as ready-to-ship items on my online store, and (3) in person at art festivals, shows, and Open Studio days. 

Pre-Orders

Occasionally, dragon mugs are available as pre-orders which allow you to choose the color of your mug. Pre-orders are facilitated through my Instagram. By following my Instagram you can stay up-to-date on the newest pre-order release date and claim your spot on the limited pre-order list.

Ready-to-Ship

Ready-to-ship dragon mugs are available in my Online Store. I try to update the store at least once a month with new dragon mugs. If you want to know when a mug is going to be released online, follow my Instagram for updates. 

In Person

I try to stock at least a few dragon mugs for special events. To know where I'll be selling next, check out my events page


When will the next Pre-Order be?

At the top of my Instagram page, I keep an updated estimate of my next pre-order dates and shop updates. 

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How much does a mug cost?

Here is a price chart last update September 2017.


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What shipping method do you use?

All orders are shipped through USPS and shipping prices reflect the USPS shipping estimate. USA orders are shipped Priority Mail and International orders are shipped First Class. 

Fired Figments is happy to say that all of our packaging materials are recycled and reused from the generous donations of other local businesses. We ask that you also reuse or recycle the materials if you can. 


Can I microwave/dishwash my mug?

Fired Figments pottery is microwave, oven, and dishwasher safe. It is suggested that you hand wash your dragon mugs because of the fragile nature of their horns and tails. Check out my About page for more suggestions on how to care for your handcrafted pottery.

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