FAQ

Here I will try to answer some common questions about my work. You can learn more about me on the About page. If your question is not answered, please feel free to contact me. 

 
 
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How can I buy a dragon mug?

Dragon mugs are offered (1) via monthly pre-orders, (2) as ready-to-ship items on my online store, and (3) in person at art festivals, shows, and Open Studio days. 

Monthly Pre-Orders

Currently, my dragon mug pre-orders are available through my Instagram and occasionally in my Online Store. By following my Instagram you can stay up-to-date on the newest pre-order release date and claim your spot on the limited pre-order list. Pre-orders allow you to customize the color of your dragon mug. 

Ready-to-Ship

Sometimes, dragon mugs are available in my Online Store. If you want to know when a mug is going to be released online, follow my Instagram for updates. 

In Person

I try to stock at least a few dragon mugs for special events. To know where I'll be selling next, check out my events page


When will the next Pre-Order be?

At the top of my Instagram page, I keep an updated estimate of my next pre-order dates and shop updates. 

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How much does a mug cost?

Here is a price chart last update September 2017.


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What shipping method do you use?

All orders are shipped through USPS and shipping prices reflect the USPS shipping estimate. USA orders are shipped Priority Mail and International orders are shipped First Class. 

Fired Figments is happy to say that all of our packaging materials are recycled and reused from the generous donations of other local businesses. We ask that you also reuse or recycle the materials if you can. 


Can I microwave/dishwash my mug?

Fired Figments pottery is microwave, oven, and dishwasher safe. It is suggested that you hand wash your dragon mugs because of the fragile nature of their horns and tails. Check out my About page for more suggestions on how to care for your handcrafted pottery.

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